Simpler meals, loyalty schemes and online sales: how shopping habits have shifted since Covid

04 March 2025
GMS GB P2 2025
Sally Ball
Sally
Ball

Head of Retail at Kantar’s Worldpanel

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Take-home sales at the grocers rose by 3.6% over the four weeks to 23 February compared with one year ago, according to our latest data. As the five-year anniversary of the first Covid-19 lockdown approaches, we have been looking into how consumers’ grocery habits have evolved – from lifestyle to loyalty.

Back in 2020, we didn’t know just how big an impact the Covid-19 pandemic would have on our lives, but five years on we can get a picture of its lingering effects on consumers. We haven’t gone back to old patterns and shopping trips remain below pre-pandemic times. Households made one less visit to the supermarket in February 2025 than in 2020, while online shopping appears to have stuck, taking a 12.3% market share this month versus 8.6% in February 2020.

A move to simplicity

One of the most interesting changes has been a move to simpler eating habits as we look for convenient shortcuts to make our lives easier.  People are taking less time to prepare meals, and prep time in the evening, for example, has declined from almost 34 minutes in 2020 to 31 minutes in 2024.

Our consumption data also shows that people are now using fewer ingredients when making food, both at lunch and in the evening.  Consumers are also snacking less often, dropping more than 330 million snacking occasions since 2020*.

Of course, it’s hard to untangle the cost of living crisis from any post-Covid analysis, and the other big headline of the past few years has been consumers’ hunt for value.  You might think that people would shop around more to find the best deals but in fact, that’s not the case.  Households visited just under five different grocers this month, the lowest level in February since 2021.  The growth of supermarket loyalty schemes is partly behind this as shoppers use them to unlock exclusive discounts.

Since Clubcard first hit the scene in 1995, Tesco has risen to become Britain’s largest grocer – up from second place 30 years ago.  It now holds 28.3% of the market in the 12 weeks to 23 February 2025, while its sales growth is at its highest since March 2024 at 5.8%. 

Retailer promotions helped to hold grocery price inflation steady at 3.3% in February 2025, as spending on deals rose again.  Items bought on offer now account for 27.6% of sales, a rise of 0.3 percentage points on last year.  Premium own label lines also continue to be popular, growing at 13.3% this month, as people seek cost-effective ways to treat themselves.  

British retailer performance update

Ocado was the fastest-growing retailer for the tenth consecutive month with spending increasing by 9.6% – holding its share of the market at 1.9%. M&S has also continued its growth trajectory with grocery sales climbing by 12.2%** across its bricks-and-mortar stores.

Turning to the discounters, Aldi accelerated its growth by attracting 377,000 more shoppers through its doors. The retailer achieved a market share of 10.3% following a 4.9% rise in sales – its highest rate since January 2024. Lidl has also seen its portion of the market rise by 0.3 percentage points to 7.3% compared with February 2024, with sales up by 8.1%.

Sainsbury's made gains in the 12 weeks to 23 February, increasing its share of the market from 15.5% to 15.7% compared to this time last year. Morrisons now holds 8.6% of the market while Asda has 12.6%.

Convenience retailer Co-op remained in growth, giving it a market share of 5.1%. Waitrose’s sales increased by 3.2%, helped by almost 200,000 additional shoppers. Spending at frozen food specialist Iceland was 0.7% higher, maintaining a share of 2.3% - the same as this time last year.

Dataviz 2025_P2_March_2025

*Source: Kantar Worldpanel Usage – Total Food and Drink.  The data compares the 52 weeks to 29 December 2024 with a similar period in 2020.  The samples size is 4,000 households across Great Britain.

**Please note: with a higher proportion of clothing and general merchandise in its sales mix, M&S does not fall under the definition of ‘grocers’ using the Till Roll methodology on which the Kantar Grocery Market Share release is based.  For this reason, a comparable market share number is not provided for M&S.  The M&S growth number quoted in this update is for FMCG sales only, while the figures for grocers in the Grocery Market Share table cover total spending through supermarkets’ tills. 

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