Summary:
Using the right question type at the appropriate time is important when designing a survey for an online audience.
Doing so helps respondents complete the ask while keeping them engaged, therefore providing you with reliable and actionable answers to your questions.
In this module, we will look at when to and how to use open-ended questions and response boxes most effectively. From frequency to layout and question formatting, we'll advise you on how to collect the most considered and honest responses to your questions.
This is a 9 minute on-demand training session.