Retail Sound Bites: Shoppers navigate the new normal

In this episode, we provide an update on the state of shoppers, their significant shift to online purchasing, and implications for the ecommerce channel.
07 April 2020
Retail Sound Bites microphone
Rachel Dalton
Rachel
Dalton

Director, Consulting Division, US

Mary Brett Whitfield
Mary
Brett Whitfield

Senior Vice President, Consulting Division

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What are shoppers’ thoughts, concerns, and actions during the COVID-19 crisis? This episode of the Retail Sound Bites podcast welcomes Mary Brett Whitfield and Rachel Dalton to provide an update on the state of shoppers, their significant shift to online purchasing, and implications for the ecommerce channel.
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Kantar Retail IQ

Fact-based, forward-looking analysis on key retailers, channels, markets through retail and shopper insights.  
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